Gbajeee Privacy Policy — How We Keep Your Data Safe

Gbajeee is a trusted online gaming and Sports Betting platform in Bangladesh. We understand that you share your personal information with us in good faith. To honour that trust, gbajeee has put together this detailed Privacy Policy, written in plain language so every user can easily understand it.

This Privacy Policy applies to both the gbajeee website and mobile app. By using our platform, you are considered to have accepted this policy.

We collect certain information to create your account and provide our services on gbajeee. This helps us deliver a secure, personalised experience. We only collect what is necessary — nothing more.

We never store your bank card number, PIN, or password. Payment information is processed directly through a secure payment gateway.

Gbajeee uses the information it collects only for specific, lawful purposes. We never use your data for unnecessary or unauthorized activities. All purposes for which we use your data are clearly outlined below:

• Account Management: To create, verify, and maintain your account.
• Identity Verification: To complete the KYC process and prevent fraud.
• Transaction Processing: To process deposits and withdrawals quickly and securely.
• Customer Support: To help resolve your complaints, questions, and issues.
• Promotional Communications: To keep you informed about new offers, bonuses, and promotions (you can opt out at any time).
• Ensuring security: To detect and prevent suspicious activity.
• Legal compliance: To comply with applicable laws and regulatory authority directives.
• Platform Improvement: To analyze user experience and improve service quality.

Gbajeee uses cookies on its website. Cookies are small text files stored in your browser. They help improve your experience and allow gbajeee to recognize you.

We use the following types of cookies:

• Essential Cookies: For login sessions and security — the platform cannot function without these.
• Functional Cookies: To remember your language preferences, display settings, and account details.
• Analytics Cookies: To understand which parts of the platform are used most (without identifying individuals).
• Security cookies: To prevent fraud and unauthorized access.

You can disable cookies from your browser settings, though some features may not work properly as a result. Disabling essential cookies may cause login issues.

Gbajeee shares your information only in limited, specific circumstances. We never sell or provide your data to third parties for commercial purposes. Those circumstances are outlined below:

• Payment processing: Necessary information is shared with Mobile Pay, Nagad, or Rocket to process transactions. This data is used solely for payment purposes.
• Legal Obligations: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Fraud Prevention: Information may be shared with relevant authorities to detect money laundering or other illegal activity.
• Technology Partners: Technology providers essential to our operations may access limited data, strictly under confidentiality agreements.

Gbajeee retains your data only for as long as necessary. Even after an account is closed, certain information may be kept for a defined period as required by law.

Once the retention period expires, your data is automatically deleted or anonymised so you can no longer be identified.

Under gbajeee's Privacy Policy, you have full rights over your own data. You may submit any of the requests below and we will respond within 30 business days:

• Right to Access: You can request to see what personal information we hold about you.
• Right to Correction: You can request corrections to any inaccurate or outdated information we hold.
• Right to Erasure: You may request deletion of any data that is not subject to legal retention requirements.
• Right to Restrict Processing: You can request that your data not be used for specific purposes.
• Right to Data Portability: You may request a copy of your data in a readable, portable format.
• Marketing opt-out: You can opt out of promotional emails or SMS at any time.

Gbajeee uses industry-leading technology and processes to protect your data. Our security infrastructure is continuously monitored and improved.

• 256-bit SSL/TLS encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Firewall & DDoS Protection: Server-level attack prevention.
• Regular security audits: Regular audits are conducted by independent third-party experts.
• Restricted Access Control: Only authorised personnel can access specific data.
• Real-time monitoring: Suspicious activity is monitored 24/7.

You also play a role in keeping your account secure. Use a strong password, enable 2FA, and stay cautious when logging in from unfamiliar devices.

Gbajeee is strictly prohibited for anyone under 18. We do not knowingly collect personal data from minors.

Age is verified at registration, and confirmed through the KYC process using a National ID or birth certificate. If we discover that a minor has created an account, it will be closed immediately and all collected data will be deleted.

Gbajeee may update this Privacy Policy from time to time. For any significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A notice will be displayed when you log in to the platform.
• The "Last Updated" date at the top of this page will reflect any changes.

Continuing to use gbajeee after any changes takes effect means you accept the updated Privacy Policy. We recommend reviewing this page regularly.

Minor changes — such as correcting typos or clarifying wording — may be made without notice, but these do not affect your rights or our responsibilities.

For any privacy-related questions, complaints, or requests, don't hesitate to reach out to us. Our privacy team is ready to respond promptly.

• Email: support@gbajeee.net
• Subject Line: Write "Privacy Request"
• Live chat: Available 24/7 on website and app
• Response time: Typically within 24–48 hours

For more details, please visit our FAQ page View or Terms & Conditions Read.